Frequently asked questions


Q: Where does the water go?

A: A Persephone’s Pipe is not a water pipe. The long neck is for holding and the base is hollow and flat for storing accessories and sitting nicely on a table.


Q: How am I going to get this?

A: Shipping is UPS ground.


Q: How do I clean it?

A: I don’t clean mine, I think of it as a cast iron pan that needs to be seasoned. If you are so inclined to keep yours clean, the pipes are dishwasher safe and you can also use a pipe cleaner for those hard to reach spots!


Q: These pipes are awesome! I want to get one for everyone on my holiday list. Any bulk discounts?

A: Thank you! In fact, for orders of 5 or more, we do have a discount! Click below and tell us how many and of which design you would like.


Q: No seriously, these pipes are just amazing. I want to order one for everyone in my company, but I’d like a picture of my face on it. Is that possible?

A: Thank you and that seems totally reasonable. Do you have more than 500 people in your company? Then click on the button below for more information!